Donna AI is DSM.promo's core AI assistant that handles chat, voice interactions, intent detection, and grounded responses. It integrates with your existing tools and workflows to automate customer support, internal operations, and decision-making processes.

What can Donna AI automate?

Donna AI automates customer inquiries, ticket management, document processing, data analysis, and workflow orchestration. It uses grounding to provide accurate, context-aware responses and can escalate complex issues to human team members when needed.

How does Donna AI integrate with existing systems?

Donna AI connects through APIs and native integrations with common business tools including CRMs, helpdesks, databases, communication platforms, and cloud services. Setup typically takes hours, not weeks, with pre-built connectors for popular platforms.

Intelligent Business Assistant

Meet Donna AI

Donna AI is a smart business assistant that learns how your company works. She handles chat and voice, runs multiple AI agents at once, and turns hours of research into clear answers. Whether you need a marketing brief, a resolved support ticket, or a deep-dive report, Donna does it all from one place.

Conversational AI is defined as artificial intelligence that understands natural language input — via text or voice — and generates contextually relevant responses, enabling human-like dialogue for tasks such as customer support, scheduling, and data retrieval.

Talk to Donna See What She Can Do

In short: Donna AI is DSM.promo's intelligent virtual assistant that handles customer inquiries, schedules appointments, and automates routine tasks using natural language processing — reducing response times by 80% and freeing staff for high-value work.

Donna AI in Action

Tap through the slides below to see what Donna can do. Each card highlights a real feature you can use today.

Talk, Don't Type

Voice + Text

Your choice, always

Natural language conversation with GPU-accelerated voice transcription. Speak freely and Donna turns your words into action.

Multi-Agent Power

Agent OS

Orchestrates specialized agents

Research Writing Coding Analysis

91% Quality Score

91%

Average auto-resolution quality

6-stage AI pipeline resolves tickets automatically with human-level accuracy

14 Brief Types

Marketing brief block types

From campaign strategies to content calendars — AI-enhanced briefs in minutes

Deep Research

Multi-Source

Quality-scored research

Aggregates data from multiple sources with quality scoring and full citation tracking so you can verify every claim

Ready to Meet Donna?

Experience the future of business AI

Talk to Donna

What Donna AI Does

Most teams juggle a dozen tools just to stay on top of their day. Donna brings six core skills together so you can stop switching tabs and start getting results.

Conversational AI

Talk to Donna the way you talk to a teammate. Type a message or use your voice, and she replies in plain language. Donna remembers what you said earlier in the chat, so you never have to repeat yourself. She uses fast GPU speech processing to turn your voice into text in real time.

Agent Orchestration

Some tasks need more than one brain. Donna's Agent OS sends work to focused helper agents that each do one thing well — writing, coding, research, or data analysis. She brings all the results back together for you, so a job that used to take hours gets done in minutes.

Marketing Briefs

Need a campaign plan fast? Donna builds full marketing briefs with 14 ready-made block types. Pick from strategies, content calendars, audience profiles, and more. Each brief goes through an approval step so your team stays in control before anything goes live.

Knowledge Base

Upload your PDFs, docs, and files. Donna reads them, pulls out the key facts, and stores everything so you can search it later. Ask a question in plain English and get a direct answer pulled from your own data, not a generic web result.

Ticket Resolution

Support tickets pile up fast. Donna sorts each one, picks the right fix, and sends a solution — all on her own. Her six-step process hits a 91% quality score on average. That means fewer tickets sitting in your queue and faster help for the people who need it.

Deep Research

When you need more than a quick search, Donna digs deeper. She pulls data from the web, your files, and your databases, then scores each source for quality. You get a clear report with links to every source, so you can trust the facts and share them with your team.

Try Donna Live

Donna AI is already running on this website. On desktop, look for the chat bubble in the bottom-right corner to start a real conversation. Ask about our services, pricing, or how AI can help your team.

Chat with Donna

Available on desktop — ask her anything about our services, pricing plans, or how AI can save your team time every week

Or Schedule a Full Demo

THE STACK

Six Systems. One Intelligence.

We picked every layer for a reason. There is no bloat, no vendor lock-in, and every action is fully logged so you can audit it later.

Claude

The main reasoning engine. Claude handles compliance checks, writes reports, and understands what you mean, even when the question is complex.

Gemini

Powers voice calls and image reading. Gemini handles real-time audio streaming so you can talk to Donna hands-free.

Ollama

Runs AI models on your own hardware. Private data never leaves your server, which keeps sensitive work fully under your control.

Workflow Engine

Connects to over 400 apps and tools. Set up rules, add approval steps, and let Donna run the rest on autopilot.

PostgreSQL

Stores every record with full encryption and detailed logs. Vector search lets Donna find the right answer fast, even across millions of rows.

Docker

Each service runs in its own container, separate from everything else. Updates deploy in one click with no downtime and no risk to other services.

Talk to Donna

Ready to save time and let AI handle the busy work? Get in touch and we will show you how Donna fits into your team.

Get in Touch