Cut Development Time by 40%
with AI-Powered Automation
We build AI agents and smart workflows that handle your busywork. Results in 6 weeks. Chicago-based, fully compliant. Our clients cut manual work by 30-60% in the first year. Our 14-industry ROI study shows a median 47% time savings and payback in 4.2 months. (as of March 2026)
What We Build
AI agents, automation, and security — deployed in weeks, not quarters. According to Stanford's AI Index Report, AI agents are among the top enterprise technology priorities. Every tool we ship is measured by one thing: your ROI.
AI automation uses artificial intelligence to run, track, and improve business tasks that used to need people — like making decisions, moving data, and talking to customers — with little to no manual work.
AI Agents & Voice
Your best employee, available 24/7. Answers calls, qualifies leads, and books appointments — in your brand voice, in any language. NIST research shows AI agents now handle up to 80% of routine customer interactions.
Workflow Automation
Stop copy-pasting between apps. n8n (an open-source workflow automation platform we self-host for full data control) connects your stack, moves data automatically, and alerts you when something breaks. According to Forrester research, workflow automation delivers 300-400% ROI over three years.
Security & Compliance
18 compliance frameworks. Zero Trust (a security model where no user, device, or system is trusted by default — every access request is verified) from the ground up. Encryption at rest and in transit — because enterprise-ready isn't optional. Aligned with NIST Cybersecurity Framework for AI-era security.
How It Works
Now that you know what we build, here is how we get you from first call to live system — typically in 6 weeks.
Discovery Call
We look at how your team works today, find what can be automated, and set clear goals.
Solution Design
We design a custom plan using AI agents and workflows built around your needs.
Rapid Implementation
Your solution goes live in 2-6 weeks. We test everything and train your team.
Scale & Optimize
Track results, improve what works, and roll out automation to more of your business.
AI Research Agent
Ask any business question — get a comprehensive answer in seconds.
Starting research...
We're builders who ship
A distributed team obsessed with making AI and automation actually work for real businesses.
Born from frustration, built for results
We started DSM after watching too many companies fail at AI. Consultants talked but never built anything. Tools made big promises but fell short. McKinsey found that 72% of companies use AI, but less than half see real results. The reason? Bad setup.
So we decided to do it differently. No fluff. No 200-page strategy decks. Just working solutions that ship fast and deliver measurable ROI.
Today, we're a small team of builders. We've worked with startups and Fortune 500s alike. We care about one thing: results. Our research across 14 industries shows a 47% median time savings with payback in 4.2 months — in line with McKinsey's data on AI gains.
"You don't need a big budget to win with AI. Start with your most painful manual task. Fix that first, then grow from there. Every one of our 14 industry projects started with just one workflow."
Leadership Team
Real people leading the way, with AI as their superpower
Igor Mihaljko
CEO & Founder
Building smarter businesses with AI and automation
HUMANDONNA AI
AI Strategy Lead
Runs AI workflows and keeps everything on track
AI AGENTSARA
AI Operations Director
Optimizes workflows and process automation
AI AGENTMARQ
AI Marketing Analyst
Drives data-informed marketing strategies
AI AGENTALEX AI
AI Cyber Security Lead
Protects systems with AI-driven threat detection
AI AGENTAI agents are software systems. Portraits are concept representations.
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Ready to build something great?
Let's talkWhat Our Research Shows
What AI does for real businesses. These numbers come from our research and public data.
Source: DSM.promo industry research across 14+ verticals, 2025-2026. Projected figures based on published benchmarks and our analysis. View full research | Our methodology.
Our research into multi-location medical practices found that AI scheduling and follow-up automation typically recovers 45% of administrative time, with significant revenue gains from reduced no-shows and faster billing cycles.
AI-powered follow-up sequences and intelligent lead scoring can triple conversion rates in real estate, based on our analysis of CRM data patterns and industry benchmarks for automated nurture campaigns.
A Digital Twin is defined as an AI-powered virtual replica of a business process, customer interaction, or operational workflow that mirrors real-world behavior in real time. Digital Twin AI agents can handle 80% of e-commerce customer inquiries automatically. Our research shows this approach maintains high CSAT scores while significantly reducing support costs.
Our analysis of municipal AI implementations shows permit processing times can drop from 23 days to 5 days, with 60% operational cost reductions through automation of citizen services and workflow digitization.
Simple, Transparent Pricing
Fixed-fee projects, monthly retainers, or hourly. No surprises.
Quick Starts
Fixed-fee projects
AI agents, integrations, content engines
Retainers
Month-to-month, cancel anytime
12–70 hrs/mo with dedicated support
Enterprise
Custom scoping
SOC2/HIPAA, SLAs, on-call support
AI Automation vs Traditional RPA
Not all automation is the same. Here is how AI-powered automation compares to traditional Robotic Process Automation (RPA) across the factors that matter most.
DSM.promo data from 14-industry research. RPA benchmarks from Forrester and McKinsey.
Frequently Asked Questions
How quickly can AI automation be deployed?+
Most implementations go live within 6 weeks. We start with a discovery audit in week one, build and test automations in weeks 2-4, then deploy and optimize in weeks 5-6. Simple workflows can ship in as little as 48 hours.
What industries do you serve?+
We work across 14+ industries including healthcare, finance, legal, e-commerce, manufacturing, and SaaS. Our AI automation adapts to any workflow regardless of industry vertical.
Is your platform HIPAA and SOC 2 compliant?+
Yes. We meet 17 standards including HIPAA, SOC 2, GDPR, and PCI-DSS. All data is encrypted end to end. We use Zero Trust rules and full audit logs. See our Security & Trust Center for details.
How does AI automation differ from traditional RPA?+
RPA follows fixed rules. AI adapts. It reads messy data, makes choices, and works across apps — no screen scraping needed. It gets smarter over time. Read our full comparison.
What ROI can I expect from AI automation?+
Our clients typically see 30-60% reduction in manual processing time and $200K-$500K in annual savings within the first year. Use our ROI Calculator for a personalized estimate based on your current workflows.
Do I need to replace my existing software?+
No. We plug into what you already use. CRMs, ERPs, email, accounting — we connect to 200+ tools via secure APIs. Nothing gets replaced. We just make your current tools work smarter.
How do you measure AI automation ROI?+
We track four things: time saved, fewer errors, faster work, and missed chances recovered. Our method uses 6 clear steps. Across 14 industries, the median is 47% time saved with payback in 4.2 months. See our full research.
Is my data safe with AI automation?+
Yes. All data is locked down with AES-256 and TLS 1.3. We run 42 security checks, meet 17 standards, and scan for threats every day. Your data stays in your setup — we can run on your servers or in your cloud.
What is the difference between AI agents and chatbots?+
Chatbots follow scripts. AI agents think. They read your data, book meetings, update records, and send emails on their own. They learn and get better over time. Learn more about our Donna AI assistant.
Can AI automation work for small businesses?+
Absolutely. Our Starter plan begins at $2,500/month and most small businesses see payback within 3-4 months. Common small business automations include appointment scheduling, invoice processing, customer follow-ups, and lead qualification — tasks that typically consume 15-20 hours per week of manual effort.
2026 AI Automation Outlook
Three trends are changing business automation in 2026: agentic AI — agents that make decisions, not just follow scripts; compliance-first deployment — security built into AI from day one; and vertical focus — AI that knows healthcare billing, legal work, or insurance claims out of the box. DSM.promo sits at the center of all three.
Ready to Transform Your Business?
Join hundreds of companies already saving time and money with AI-powered automation. Industry forecasts (as of Q1 2026) project global spending on AI will surpass $300 billion by 2026 — businesses that automate now gain a decisive competitive edge. Start your free trial today or book a consultation call.
Last updated March 2026. All data sourced from our published research and cited third-party reports. Found an error or outdated claim? Let us know and we will correct it within 24 hours.